Mealtime Partners, Inc.

Specializing in Assistive Dining and Drinking Equipment


Mealtime Partners, Inc.
Providing a Bridge to Greater Independence
Providing a Bridge to Greater Independence 


Mealtime Partner Limited Warranty

Mealtime Partners (“MtP”) warrants the Mealtime Partner Dining System (including accessories) against defects in material or workmanship as follows:

1. LABOR: For a period of one (1) year from the date of purchase, if this Product is determined to be defective, MtP will repair or replace the Product, at its option, at no charge. After the warranty period, the customer must pay all costs unless they have purchased an extended warranty.

2. PARTS: In addition, MtP will supply, at no charge, new or rebuilt replacements in exchange for defective parts for a period of one (1) year.

3. ACCESSORIES: Parts and Labor for all accessories are for one (1) year.

To obtain warranty service, you must take the Product, or deliver the Product freight prepaid, in either its original packaging or packaging affording an equal degree of protection, to MtP. This warranty does not cover customer instruction, installation or set up problems.

This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse, abuse, negligence, or modification of, or to any part of the Product. This warranty does not cover damage due to improper operation, connection to an improper voltage supply, or attempted repair by anyone other than a facility authorized by MtP to service this product. This warranty does not cover consumables (such as batteries, bowls, bowl covers, and spoons).

Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the unit is within the warranty period must be presented to obtain warranty service.

This warranty is invalid if the factory applied serial number has been altered or removed from the Product.

Repair or replacement as provided under this warranty is the exclusive remedy of the consumer. Mealtime Partners, Inc. shall not be liable for any incidental or consequential damages for breach of any express or implied warranty on this product. Except to the extent prohibited by law, any implied warranty of merchantability or fitness for a particular purpose on this product is limited in duration to the duration of this product.

Some states do not allow the exclusion or limitations of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. In addition, if you enter into a service contract with Mealtime Partners, Inc. within 90 days of the date of sale, the limitation on how long an implied warranty lasts does not apply to you. This warranty gives specific legal rights, and you may have other rights that vary from state to state.


For warranty claim service, contact Mealtime Partners at 817-237-9991.



This page last updated 11-03-17.